How do I locate my main plumbing shut-off valve?
In most homes, the main water shut-off valve is found near the perimeter wall where the water line enters—typically in a basement, crawl space, laundry area, or utility room.
1 . In condos, check inside your bedroom closet or closet near the front door—there may be an access panel or labeled compartment.
2 . In townhouses, the shut-off is often located in the garage mechanical room, usually beside the hot water tank or furnace.
Not sure where yours is? Give us a call—our team can walk you through it or come take a look.
Yes, we provide 24/7 emergency plumbing and drain cleaning services throughout Surrey, Vancouver, and the Lower Mainland. If you have a burst pipe, backed-up drain, or any urgent issue, we’ll respond quickly—day or night.
Yes! We offer same-day service when available. If your job isn’t urgent, you can save by booking a scheduled appointment at a discounted rate, especially when booked online. It’s a great way to get professional plumbing at a fair price.
Yes, we charge a call-out fee, which covers travel time, on-site diagnostics, and use of our basic tools and equipment. This ensures transparency and helps us maintain consistent, fair pricing across all service calls.
Yes—every review for Stefanos Plumbing & Drain Cleaning is 100% genuine. We do not buy fake reviews. Our 5-star reputation is built on honest work, real customer satisfaction, and reliable service. You can find us on Google, Yelp, and more.
Do you work with strata buildings and property managers?
Absolutely. We specialize in strata plumbing, drain cleaning, and routine maintenance services. Whether it’s in-suite repairs or full building drain inspections and hydro jetting, we’re the trusted choice for strata councils and property managers across the Lower Mainland.